COOKIE POLICY
Last updated 23 April 2026
This Cookie Policy explains how Redium Limited (NZBN: 9429046707000), trading as Receptioner ("Receptioner," "we," "us," or "our"), uses cookies and similar tracking technologies when you visit our website at receptionerapp.com or use our services.
This policy should be read alongside our Privacy Policy, which explains how we collect, use, and protect your personal information.
Cookie consent. When you first visit our website, a cookie consent banner appears asking you to choose between "Accept all" or "Reject non-essential". At present we set only first-party strictly necessary cookies (see Section 4), so the two choices behave identically today; the banner is in place so that any optional analytics cookies we introduce in the future will load only with your consent. Your choice is stored in a first-party cookie for up to 180 days. You can change your choice at any time by clearing site data in your browser; the banner will then reappear on your next visit.
TABLE OF CONTENTS
1. WHAT ARE COOKIES?
In Short: Cookies are small text files stored on your device that help websites function properly and provide information to website owners.
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.
Cookies set by the website owner (in this case, Receptioner) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable third-party features or functionality to be provided on or through the website (such as analytics and advertising).
Similar Technologies
In addition to cookies, we may use other similar technologies such as:
- Local Storage: Similar to cookies but can store larger amounts of data locally on your device.
- Session Storage: Similar to local storage but data is cleared when you close your browser.
- Pixels/Web Beacons: Small graphic images that may be included on our website and emails to track user behaviour.
2. WHY DO WE USE COOKIES?
In Short: We use cookies to make our website work, remember your preferences, and understand how you use our services.
We use first-party and third-party cookies for several reasons:
- Essential Operations: Some cookies are required for technical reasons for our website to operate correctly.
- Preferences: Some cookies enable us to remember your preferences, such as your language selection.
- Analytics: Some cookies help us understand how visitors interact with our website, which helps us improve our services.
- Performance: Some cookies help us monitor and improve the performance of our website.
3. TYPES OF COOKIES WE USE
In Short: At present we only use essential and functional first-party cookies. The categories below describe the kinds of cookies that may be set on the website now or in the future.
Essential Cookies
These cookies are strictly necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
You can set your browser to block or alert you about these cookies, but some parts of the site will not work without them.
Functional Cookies
These cookies enable the website to provide enhanced functionality and personalisation, such as remembering your language preference. They may be set by us or by third-party providers whose services we have added to our pages.
If you do not allow these cookies, some or all of these services may not function properly.
Analytics Cookies (not currently used)
Analytics cookies are used to count visits and traffic sources so a website operator can measure and improve site performance. We do not currently set any analytics cookies on this website. If we introduce analytics in the future, they will be loaded only with your consent through the cookie banner, and this Cookie Policy will be updated to list each analytics cookie before it is enabled.
4. SPECIFIC COOKIES WE USE
In Short: Here is a detailed list of the cookies we use on our website.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| i18n_redirected | Receptioner | Stores your language preference to provide content in your preferred language | Functional | 1 year |
| receptioner_cookie_consent | Receptioner | Records your choice from the cookie consent banner ("Accept all" or "Reject non-essential") so the banner does not reappear on every visit | Strictly necessary | 180 days |
5. THIRD-PARTY COOKIES
In Short: We do not currently set any third-party cookies on our website.
At present, all cookies set on our marketing website are first-party cookies (see Section 4). We do not run third-party analytics, advertising, social-media, or other tracking cookies on the website at this time.
If we introduce any third-party cookies in the future (for example, if we add Google Analytics for marketing-website analytics), we will update this Cookie Policy to describe each cookie, its provider, its purpose, and the legal basis on which it is set. Any optional, non-essential third-party cookie will be loaded only after you have given consent through the cookie banner.
6. HOW TO MANAGE COOKIES
In Short: You can control and manage cookies through your browser settings.
You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences in the following ways:
Browser Settings
Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience, since it will no longer be personalised to you. It may also stop you from saving customised settings like login information.
Here are links to cookie management instructions for common browsers:
Mobile Devices
If you access our website from a mobile device, you can manage cookies through your device settings. Please refer to your device manufacturer's instructions for managing cookies on mobile devices.
Consequences of Disabling Cookies
If you choose to disable cookies, please note that:
- Some features of our website may not function properly
- Your language preferences may not be saved
- You may need to manually adjust settings each time you visit
- Some personalised features may not be available
7. DO NOT TRACK SIGNALS
In Short: We currently do not respond to Do Not Track signals.
Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to have your online activity tracked. Because there is no consistent industry standard for recognising and implementing DNT signals, we currently do not respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.
If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Cookie Policy.
8. UPDATES TO THIS POLICY
In Short: We may update this policy from time to time to reflect changes in our practices or legal requirements.
We may update this Cookie Policy from time to time to reflect:
- Changes to the cookies we use
- Changes in applicable laws or regulations
- Changes to our website or services
- Feedback from users and regulators
When we make changes, we will update the "Last updated" date at the top of this policy. We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies.
9. HOW TO CONTACT US
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
Redium Limited
Trading as Receptioner
NZBN: 9429046707000
New Zealand
Email: support@receptionerapp.com
Website: https://receptionerapp.com/contact
For more information about how we handle your personal information, please see our Privacy Policy.